


Using Workers and Technology to Fight Phishing Attacks
Now that Generative AI (e.g. ChatGPT) is here, phishing attacks may increase both in number and sophistication. How do businesses protect themselves? Awareness is a good first step, but gathering data using a security information and event management system (SIEM) is...
ChatGPT, Generative Artificial Intelligence and the Future
Any technology brings benefits as well as possible challenges, and Generative AI (e.g. ChatGPT) is no exception. ChatGPT is a type of artificial intelligence language model (“GPT” stands for generative pre-trained transformer) that carries potential for business uses....
Enhance Customer Experience with Communications and Collaboration
Like rock and roll, remote work is here to stay. Customers have numerous ways to reach your business, but not until the advent of communications and collaboration software have these methods been integrated. Read on to learn more about this way of connecting multiple...