by clikcloud | Jan 18, 2022 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
It’s said often that the matter of experiencing a cyberattack is “when,” not “if.” How can your company begin to prepare itself for something that can adversely affect it? According to CompTIA’s article, an Incident Response Plan (IRP), can help you think ahead and...
by clikcloud | Jan 6, 2022 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
It is commonly said that employees are the “weak link” in your company’s cybersecurity plan. What if this was different, and they are actually a strong defense against cyberattacks? Read on to learn how to help your workers recognize and prevent a cyberattack, and to...
by clikcloud | Dec 14, 2021 | Digital Marketing
Because of the many networks with remote workers connected to them, there is even higher demand for managed service providers to help companies manage their networks. According to a CompTIA article, there are steps an MSP, telecom agent or other business can take to...
by clikcloud | Dec 9, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
A number of trends are expected to continue, as well as new ones to develop, in the coming year. These trends will introduce opportunities along with challenges in the IT industry. Read on to learn about how these movements in the industry affect its four pillars of...
by clikcloud | Dec 1, 2021 | SMB Technology, SMB Technology, SMB Technology, SMB Technology, Technology News
Many pieces comprise the customer experience puzzle, and one key trend is omnichannel, wherein multiple channels are integrated in such a way that a customer can switch seamlessly from one to another including call center, chat, web and mobile. Customer experience can...
